In my previous role, we transitioned to a new electronic health record system. I organized comprehensive training sessions, created detailed manuals, and established a support team to address any immediate issues. By maintaining open communication and providing continuous feedback channels, we minimized disruptions and ensured the team felt supported throughout the process.

I prioritize tasks based on their urgency and impact on patient care. Using a project management tool, I categorize tasks into high, medium, and low priority. I also ensure regular team meetings to reassess priorities and adjust as needed. This approach helps maintain focus on critical tasks while keeping the team aligned and informed.

I implement regular audits and training sessions to keep the team updated on the latest regulatory standards. I also establish clear documentation processes and conduct mock inspections to identify potential gaps. By fostering a culture of continuous improvement and compliance, we ensure that our practices meet all necessary regulations.

I address conflicts by facilitating open and respectful communication between parties. I encourage them to express their concerns and work collaboratively towards a resolution. If necessary, I mediate discussions to ensure all perspectives are heard. By promoting a culture of mutual respect and understanding, we can resolve conflicts effectively and maintain a positive team dynamic.

I believe in a hands-on mentoring approach where I provide regular feedback and set clear expectations. I also encourage staff to take ownership of their development by setting personal goals and seeking out relevant training opportunities. By creating a supportive environment and offering guidance, I help staff grow both professionally and personally.