To ensure compliance and quality, I would establish a robust framework that includes regular audits, staff training on current regulations, and a continuous improvement process. Collaborating with legal and quality assurance teams would be key to staying updated on regulatory changes. Implementing technology solutions for tracking compliance metrics would also be part of my strategy, ensuring transparency and accountability across all programs.

Developing a new clinical program would start with a thorough needs assessment, engaging stakeholders including patients, clinicians, and payers. I would prioritize evidence-based practices, ensuring the program is both effective and scalable. Pilot testing would be essential to refine the program before full implementation, with ongoing evaluation to measure impact and make necessary adjustments to meet the needs of our patient population effectively.

In my previous role, I led a multidisciplinary team to reduce hospital readmissions by 20% within a year. By fostering collaboration among physicians, nurses, and social workers, we developed a comprehensive discharge planning process. Regular team meetings and clear communication channels were vital to our success. This experience taught me the importance of aligning team goals with measurable outcomes and the value of each discipline's contribution to achieving program objectives.

Key metrics include patient outcomes, program adherence rates, and cost-effectiveness. Patient outcomes are the ultimate measure of a program's success, reflecting its impact on health. Adherence rates indicate how well the program engages its target population, while cost-effectiveness ensures sustainability. Additionally, patient and staff satisfaction scores provide insights into the program's operational effectiveness and areas for improvement.

I stay informed by subscribing to leading healthcare and clinical management journals, attending industry conferences, and participating in professional networks. Engaging with peers through forums and workshops also provides valuable insights into emerging trends. This continuous learning approach allows me to apply innovative strategies to clinical program management, ensuring our programs remain at the forefront of patient care and operational excellence.