In my previous role, I coordinated a clinical trial that faced significant enrollment challenges due to stringent eligibility criteria. I addressed this by collaborating with marketing teams to enhance outreach efforts and by streamlining the patient intake process to make it more patient-friendly. This involved creating clear, concise educational materials and implementing a more efficient scheduling system. These changes not only improved patient satisfaction but also doubled our enrollment rates within three months.

I prioritize tasks by assessing their urgency and impact on the program's goals. I use tools like project management software to track deadlines and delegate tasks when necessary. For instance, during a recent program launch, I prioritized tasks that directly impacted patient care and delegated administrative tasks to my team, ensuring that critical aspects of the program were not delayed.

I ensure compliance by maintaining a thorough understanding of current regulations and regularly updating our standard operating procedures (SOPs). I conduct regular audits and provide training to staff to reinforce compliance. For example, during a recent FDA audit, my proactive approach to compliance training and documentation preparation ensured a smooth audit process with no significant issues.

I address conflicts by fostering open communication and encouraging team members to express their concerns constructively. I facilitate discussions to identify the root cause of disagreements and work towards mutually beneficial solutions. For instance, when a scheduling conflict arose between two team members, I mediated the discussion, helping them find a compromise that satisfied both parties and maintained project timelines.

In a previous role, I identified that our data collection process was inefficient, leading to delays in reporting. I implemented a digital data management system that automated data entry and validation, reducing manual errors and saving approximately 20 hours per week. This not only improved the accuracy of our reports but also allowed the team to focus more on patient care and program development.