During my previous co-op term at a local pharmacy, I gained extensive experience with various pharmacy management systems, including MediTech and PharmASSIST. I was responsible for managing prescriptions, updating patient records, and ensuring compliance with health regulations. This experience has equipped me with the technical skills necessary to efficiently handle pharmacy operations and adapt to new technologies quickly.

I manage stress by maintaining a structured approach to my tasks, prioritizing them based on urgency and importance. I also find it helpful to communicate openly with my colleagues about workload and deadlines, ensuring we support each other during busy periods. Practicing mindfulness and taking short breaks to reset my focus have also been effective strategies for me.

I rely on a double-check system, verifying each prescription against the doctor's order and patient information twice before dispensing. Additionally, I ensure that I fully understand the medication's purpose and potential side effects, which helps in identifying any discrepancies. Regular training on new medications and protocols also contributes to maintaining high accuracy standards.

I believe in providing personalized and empathetic customer service. I take the time to listen to each customer's needs and concerns, ensuring they feel heard and understood. By educating customers about their medications and treatment plans, I aim to build trust and confidence in our services. This approach not only enhances customer satisfaction but also promotes better health outcomes.

During my last co-op, we encountered a shortage of a critical medication. I collaborated with my supervisor to develop a contingency plan, including contacting alternative suppliers and prioritizing the medication for patients with the most urgent needs. This proactive approach not only resolved the immediate issue but also improved our emergency preparedness for future shortages.