During my previous role, I encountered a situation where a patient was experiencing severe anxiety before a procedure. I maintained a calm demeanor and engaged the patient in conversation about their interests to distract and reassure them. I also ensured they were comfortable and informed about each step of the process. This approach helped to alleviate their anxiety and allowed the procedure to proceed smoothly.

I prioritize tasks based on the urgency and severity of the patients' needs. I start by addressing immediate medical concerns and then move on to routine care tasks. Using a checklist helps me ensure that no essential tasks are overlooked. I also communicate regularly with the healthcare team to coordinate care efficiently.

I ensure patient confidentiality by only discussing patient information in private settings and with authorized personnel. I am well-versed in HIPAA regulations and always use secure methods for storing and transmitting patient data. Additionally, I educate myself on any updates to these regulations to maintain compliance.

I handle stress by staying organized and maintaining a clear focus on the task at hand. I take short, mindful breaks to reset my concentration and use deep breathing exercises to manage tension. Collaborating with colleagues and seeking support when needed also helps me navigate stressful situations effectively.

I support a patient's emotional and psychological well-being by actively listening to their concerns and providing empathetic responses. I encourage open communication and validate their feelings. Additionally, I involve family members or support groups when appropriate to enhance the patient's emotional support network.