During my previous role, I encountered a situation where a patient was experiencing severe anxiety due to their treatment. I remained calm and used active listening to understand their concerns. I reassured them by explaining each step of the procedure and ensured they felt comfortable. By maintaining a supportive and empathetic approach, I was able to help the patient feel more at ease and successfully complete their treatment.

I prioritize tasks based on the urgency and severity of the patients' needs. I start by addressing immediate medical concerns and then move on to routine care. Using a checklist helps me ensure that I don't overlook any essential tasks. I also communicate regularly with the nursing staff to coordinate care effectively and adapt my priorities as needed.

I strictly adhere to HIPAA regulations and ensure that all patient information is stored securely. I only discuss patient details in private settings and avoid sharing sensitive information with unauthorized personnel. Additionally, I educate patients about the importance of their privacy and how we protect their data to build trust and confidence in our care.

I manage stress by staying organized and maintaining a clear focus on my tasks. I take short breaks to recharge when needed and practice deep breathing exercises to stay calm. Collaborating with colleagues and seeking support when overwhelmed also helps me manage pressure effectively. I believe in maintaining a positive attitude and using stress as a motivator to deliver high-quality care.

In my previous role, I initiated a weekly team meeting where we discussed patient care challenges and shared best practices. This fostered a collaborative environment and improved our team's efficiency. I also volunteered to train new aides, which helped in building a cohesive team and ensured consistent patient care standards across the board.