In my previous role, I encountered a situation where a patient was experiencing severe anxiety during a procedure. I remained calm and used active listening to understand their concerns. I explained each step of the process in detail, ensuring they felt informed and in control. By maintaining a supportive and reassuring demeanor, I was able to help the patient relax and complete the procedure successfully.

I prioritize tasks based on urgency and impact on patient care. I start by addressing immediate needs such as emergencies or critical patient concerns. Next, I focus on tasks that require timely completion, such as preparing equipment for procedures. I use a checklist to ensure nothing is overlooked and adjust priorities as new tasks arise. This approach helps me maintain efficiency and deliver high-quality care.

I ensure accurate documentation by following a systematic approach. I double-check patient details against their identification and verify information with the patient or their guardian if necessary. I use clear, concise language and avoid medical jargon to prevent misunderstandings. Additionally, I regularly review my notes for completeness and accuracy, ensuring all relevant information is recorded promptly.

I approach communication with empathy and patience. I use simple, clear language and avoid technical terms unless necessary. I encourage patients to ask questions and repeat instructions if needed. Visual aids or written instructions can also be helpful. By ensuring understanding, I aim to empower patients and promote their well-being.

I have extensive experience with various medical equipment, including regular training updates. I follow manufacturer guidelines and clinic protocols for use and maintenance. I perform daily checks to ensure equipment is functioning correctly and report any issues promptly. Regular cleaning and calibration are also part of my routine to maintain optimal performance and safety.