In my previous role, I encountered a complex claim involving multiple parties and extensive documentation. The challenge was to ensure all parties were aligned and the documentation was accurate. I resolved this by meticulously reviewing each document, coordinating with all stakeholders, and facilitating regular update meetings. This approach not only clarified the discrepancies but also expedited the resolution process, demonstrating my ability to manage high-pressure situations and deliver results.

I prioritize tasks based on urgency and complexity. Using a system of color-coded flags, I categorize claims into immediate, pending, and routine. This visual system helps me quickly identify and address urgent claims. Additionally, I leverage technology like automated reminders and workflow management tools to ensure no claim slips through the cracks, maintaining efficiency and accuracy in a high-volume environment.

Maintaining accuracy involves a combination of careful review and cross-checking. I double-check all calculations and ensure all documentation is complete and consistent. Additionally, I use checklists for each type of claim to standardize the process and reduce errors. Regular training and staying updated with industry best practices also help in maintaining high standards of detail and accuracy.

Handling disputes involves active listening and impartial mediation. I first understand each party's perspective and concerns. Then, I work to find common ground and propose solutions that are fair and acceptable to all. Using clear communication and maintaining a neutral stance helps in de-escalating conflicts and moving towards a resolution that satisfies all parties involved.

Staying updated involves regular research and professional development. I subscribe to industry newsletters, attend webinars, and participate in professional forums. Additionally, I collaborate with peers and mentors to discuss and understand new regulations and their implications. This proactive approach ensures that I am always prepared to handle claims in compliance with the latest industry standards.