I have over 10 years of experience in dermatology, including 5 years as the head of a dermatology clinic. During this time, I successfully managed a team of 15 specialists, implemented new treatment protocols, and improved patient satisfaction scores by 20%. My leadership has been instrumental in expanding our services and achieving accreditation from leading medical bodies.

I regularly attend international conferences, participate in webinars, and subscribe to leading dermatology journals. Additionally, I mentor junior doctors and encourage them to share new research findings. This collaborative approach ensures that our department remains at the forefront of dermatological advancements.

One challenging case involved a patient with a rare skin condition that was initially misdiagnosed. Through extensive research and consultation with experts, I identified the correct diagnosis and tailored a treatment plan. The patient responded well, and I documented the case to educate others in our department about similar conditions.

I foster an open-door policy, encourage regular team meetings, and use digital platforms for seamless communication. I also conduct performance reviews and provide constructive feedback to ensure everyone is aligned with our department's goals. This approach has led to a cohesive and highly effective team.

I prioritize patient feedback by conducting regular surveys and implementing changes based on their suggestions. I also ensure that our team provides compassionate care and clear communication. By maintaining high standards of service and addressing patient concerns promptly, we have achieved a retention rate of over 90%.