I have extensive experience with various charge capture systems, including Epic and Cerner. My approach to ensuring accuracy involves a meticulous review process where I cross-reference patient records, treatment codes, and billing information. I also conduct regular audits to identify and rectify any discrepancies promptly. This systematic approach has consistently resulted in accurate billing and reduced errors by over 90% in my previous roles.

When discrepancies arise, I first attempt to resolve them by reviewing the physician's notes and comparing them with the charge entries. If clarification is needed, I proactively communicate with the healthcare provider to ensure all services rendered are accurately captured and billed. This collaborative approach ensures that both clinical documentation and billing integrity are maintained, minimizing revenue leakage.

I stay updated by regularly attending webinars, workshops, and subscribing to professional newsletters related to healthcare coding and billing. Additionally, I engage with online forums and professional networks to discuss and share insights on emerging regulations. This continuous learning ensures that my knowledge remains current, enabling me to apply the latest guidelines effectively in charge capture processes.

In a previous role, I encountered a complex billing issue involving multiple procedure codes for a surgical procedure. Through detailed analysis and consultation with the coding team, I identified an incorrect modifier that was causing underbilling. Correcting this error not only resolved the immediate issue but also prevented similar errors in the future, resulting in a significant increase in captured revenue.

I prioritize tasks by first addressing urgent or high-impact issues that could lead to revenue loss if not resolved promptly. I then schedule regular time slots for routine charge capture activities, ensuring a consistent workflow. Utilizing task management tools and setting daily goals helps me stay organized and manage the high volume efficiently, ensuring timely and accurate billing.