During my tenure at a previous healthcare facility, I encountered a patient who was extremely agitated and refused care. I approached the situation by first ensuring the patient's safety and then calmly engaging in conversation to understand their concerns. By validating their feelings and explaining the care steps, I gained their trust, which allowed us to proceed with the necessary treatment. This experience reinforced the importance of empathy and communication in patient care.

I prioritize tasks based on the urgency and severity of the patients' conditions, ensuring that immediate needs are addressed first. For example, if a patient requires medication immediately, that takes precedence over other tasks. I also maintain open communication with the nursing team to coordinate care efficiently. This approach ensures that all patients receive timely and appropriate care.

I strictly adhere to HIPAA regulations and ensure that all patient information is handled confidentially. This includes using secure methods for storing and sharing data, speaking discreetly about patient matters, and only discussing patient information in private settings. I also educate myself on the latest privacy practices to ensure continuous compliance and respect for patient confidentiality.

I manage stress by practicing mindfulness and taking short breaks when possible to reset my focus. I also engage in regular physical activity and maintain a healthy work-life balance. Additionally, I foster a positive attitude by focusing on the positive outcomes of my work and the impact it has on patients' lives. This helps me stay motivated and resilient in challenging situations.

In my previous role, I actively participated in team meetings and collaborated with colleagues to streamline patient care processes. I also volunteered to lead a training session on new healthcare software, which improved team efficiency. By sharing my knowledge and listening to others' ideas, I fostered a collaborative environment that enhanced our overall team performance and patient satisfaction.