During my tenure at a previous healthcare facility, I encountered a patient who was extremely anxious about their treatment. To manage this, I first ensured their comfort by explaining each step of the procedure and continuously reassuring them. I also engaged them in conversation about topics they enjoyed to distract and calm them down. This approach not only eased their anxiety but also facilitated a smoother treatment process, demonstrating the importance of empathy and communication in patient care.

I prioritize tasks based on the urgency and severity of the patients' conditions, ensuring that immediate needs are addressed first. For instance, if a patient requires medication immediately, I attend to that before less urgent tasks. I also maintain a structured schedule and communicate with the nursing team to coordinate care efficiently. This method ensures that all patients receive timely attention while critical needs are met promptly.

I strictly adhere to HIPAA regulations by ensuring that all patient information is stored securely and accessed only when necessary for their care. I use designated, secure communication channels for discussing patient cases and avoid discussing sensitive information in public areas. Additionally, I regularly update my knowledge on HIPAA guidelines to ensure compliance and protect patient privacy effectively.

To manage stress, I practice mindfulness and deep breathing exercises, which help me stay calm and focused. I also prioritize self-care, ensuring I get enough rest and nutrition. Engaging in team support and sharing responsibilities also alleviates pressure. By maintaining a positive attitude and focusing on the positive outcomes of our work, I can sustain high performance even in stressful situations.

At my previous job, I noticed that the supply room was often disorganized, leading to delays in patient care. I initiated a system where supplies were categorized and labeled, making them easily accessible. This not only reduced wait times for patients but also improved the efficiency of the nursing team. My proactive approach to organization significantly enhanced the work environment and patient satisfaction.