During my tenure at a previous facility, I encountered a patient who was extremely agitated and resistant to care. I maintained a calm demeanor and patiently listened to the patient's concerns, which helped in de-escalating the situation. I then involved the nursing supervisor to ensure the patient received the necessary care while feeling heard and respected. This experience reinforced the importance of empathy and communication in patient care.

I prioritize tasks based on the urgency and severity of the patients' conditions, ensuring that immediate needs are addressed first. For instance, I would attend to a patient requiring medication immediately before assisting another with a meal. I also use a checklist to track tasks and adjust priorities as new needs arise, ensuring efficient and comprehensive care for all patients.

I strictly adhere to HIPAA guidelines, ensuring that all patient information is kept confidential. This includes using secure methods for documentation, discussing patient matters only in private settings, and avoiding the use of patient names in public areas. I also educate fellow staff members about the importance of privacy to foster a culture of respect and confidentiality.

I manage stress by practicing mindfulness and taking short breaks when possible to recharge. Engaging in deep breathing exercises and maintaining a positive outlook also helps. I find that focusing on the ability to make a positive impact on patients' lives significantly reduces stress and uplifts my spirit, enabling me to deliver high-quality care consistently.

In a previous role, I noticed a gap in the communication between nursing and dietary staff regarding patients' dietary restrictions. I initiated a weekly meeting to share updates and ensure all staff were aligned. This collaboration improved patient satisfaction and reduced incidents of allergic reactions, demonstrating the value of teamwork in enhancing patient care.