During my tenure at a previous facility, I encountered a patient who was extremely agitated and resistant to care. I maintained a calm demeanor and patiently listened to the patient's concerns, which helped in de-escalating the situation. I then involved the nursing team to develop a personalized care plan that addressed the patient's needs and preferences, resulting in improved cooperation and better health outcomes.

I prioritize tasks based on the urgency and severity of the patients' conditions, ensuring that life-threatening issues are addressed first. I also consider the patients' schedules for medications and treatments. Using a checklist helps me manage my time effectively and ensures that no critical task is overlooked. Regular communication with the nursing team also aids in efficient task allocation and completion.

I focus on active listening and empathy, ensuring that patients feel heard and understood. I also maintain a clean and comfortable environment, adjust lighting and temperature according to patient preferences, and provide timely assistance with activities of daily living. Regularly updating patients about their care plans and involving them in decision-making processes enhances their sense of control and satisfaction.

I practice mindfulness and deep breathing exercises to manage stress effectively. I also prioritize self-care activities such as regular exercise and healthy eating. Maintaining open communication with my colleagues and seeking support when needed helps in reducing stress levels. Celebrating small victories and focusing on the positive impact of our work keeps my attitude positive and resilient.

I have extensive experience with various EHR systems, ensuring that all patient data is entered accurately and in a timely manner. I follow strict protocols for data entry, including double-checking information before submission. Regular training sessions on EHR updates and best practices help me stay current and proficient in maintaining accurate patient records.