During my previous role, I encountered a situation where a patient was in severe pain and refused medication. I calmly explained the importance of the treatment and the consequences of not taking it. I also involved the patient's family to support the decision. By showing empathy and understanding, I was able to persuade the patient to accept the medication, ensuring their comfort and well-being.

I prioritize tasks based on the urgency and severity of the patients' needs. I start with immediate care requirements, such as administering medication on time or attending to a patient in distress. Then, I move on to scheduled tasks like wound care or patient monitoring. Using a checklist helps me stay organized and ensures that no critical task is overlooked.

I adapt my communication style to suit each patient's comprehension level. For patients with limited understanding, I use simple, clear language and visual aids if necessary. I also ensure that my tone is patient and reassuring. For patients with higher comprehension, I provide detailed explanations and encourage questions to foster a better understanding of their care.

I manage stress by taking deep breaths and focusing on the task at hand. I also rely on my training and experience to guide my actions. Communicating with colleagues for support and sharing the load helps reduce pressure. Regular breaks and maintaining a healthy work-life balance are crucial for sustaining composure during challenging times.

I strictly adhere to the policies and guidelines regarding patient confidentiality. I ensure that all patient information is stored securely and accessed only when necessary for their care. I am cautious about discussing patient details in public areas and always use secure communication channels. Upholding patient privacy is a fundamental aspect of my professional ethics.