Once, a patient refused to take their prescribed medication, insisting it was the wrong dosage. I calmly explained the prescription's details from the doctor, reassured them of its accuracy, and offered to contact the physician if needed. I emphasized the importance of taking the medication as prescribed for their health. My approach was to maintain a respectful and understanding demeanor, ensuring the patient felt heard and reassured. Ultimately, they agreed to take the medication, and I documented the incident for future reference.

I follow a strict protocol of double-checking medications against the prescription order, verifying the patient's identity, and confirming the dosage and route of administration. Using the five rights of medication administration (right patient, drug, dose, route, and time) helps minimize errors. Additionally, I maintain a clean and organized workspace to prevent mix-ups and regularly update my knowledge on new medications and guidelines to ensure the highest level of accuracy.

I prioritize self-care by ensuring I have regular breaks, engage in physical activity, and maintain a healthy diet. I also practice mindfulness and deep breathing exercises to manage stress levels. Building a supportive network of colleagues for mutual encouragement and sharing experiences helps. Recognizing the importance of my role and the positive impact on patients' lives also motivates me to stay resilient.

I use clear, simple language and avoid medical jargon to ensure comprehension. If necessary, I demonstrate the medication administration process visually. For patients with hearing or cognitive impairments, I use written instructions or visual aids. I also involve family members or caregivers in the communication process when appropriate, ensuring they understand the care plan. Patience and empathy are key in these interactions.

I am proficient in using EHR systems, having worked with several during my career. I understand the importance of accurate documentation and timely updates to ensure continuity of care. I am comfortable navigating through patient records, inputting medication orders, and reviewing clinical notes. Regular training and updates on new EHR features keep me current and efficient in using these systems.