Initial Posting Date:

01/02/2025

Application Deadline:

01/16/2025

Agency:

Department of Human Services

Salary Range:

$3,705 - $5,066

Position Type:

Employee

Position Title:

Case Aide (Social Service Assistant)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Be involved with several different child welfare cases, interact with a wide range of people, and enjoy a position where each day is unique. Join us in making a difference in the lives of children and families in need of support and resources.

Summary of Duties

As a Case Aide, you will:

Work across all child welfare program areas as a member of the service delivery team.
Provide administrative support to case carrying social service specialists.
Coordinate and perform duties such as documentation, data entry, transportation, visitation, and contacting service providers.
Support the engagement of children in need of placement.
Engage with families to improve the outcomes and timeliness of cases.
Contribute to risk and safety assessments and the associated decisions and plans.
Support the caseworker in tasks related to assessment and case planning activities.

Minimum Qualifications

One year experience assisting professionals in one or more specialized social programs such as family services, children services, senior services, mental or developmental disability services, substance abuse programs, juvenile corrections programs, or occupational skills programs

OR

Possession of a current certification in Child Development, Early Childhood Education, Addiction Counseling Preparation, or Juvenile Corrections.

OR

45 quarter hours, or 30 semester hours of college course work in sociology, psychology, early childhood education, criminal justice, human services, juvenile corrections, or occupational skills training.

OR

An Associate's degree in a field not closely related to Social Work/Human Services and six months of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, mental or physical disabilities, juvenile prevention, health, cultural competencies, and/or inadequate housing).

Essential Attributes

We are looking for candidates with:

Experience respecting cultural differences when communicating with customers in person, writing and over the phone.
Experience gathering documents and information from multiple sources.
Experience organizing documents into computer files.
Experience using time management, organization and prioritization to meet deadlines.
Experience working with at risk youth or diverse communities.
Experience working independently to proactively identify and solve problems.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Working Conditions

Majority of your work will be conducted in the local ODHS Bend office with some work in the community . You will have the option to work remotely 1 day per week , but this will need to be discussed with and approved by your manager.
Your typical work schedule will be Monday through Friday, 8 a.m. to 5 p.m. Pacific Standard Time (PST).
You will work a professional work week where the hours of work fluctuate on a daily and weekly basis to meet service needs. Occasional compensated overtime may be required to support caseworkers in meeting business needs.
You will have some local travel. On rare occasions, travel may be hours away. The purpose of travel will be to support casework and occasionally transport children.
You will interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
You may encounter situations that require quick decision-making to ensure safety of yourself and others.

Background Checks and Requirements

A valid driver’s license and acceptable driving record are required for this position.
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

Veterans’ preference information.
How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

The recruiter for this position is Ashlee Parpart. If you contact the recruiter, please include the job requisition number: REQ-166663.
Email: Ashlee.Parpart@odhs.oregon.gov
Phone (call or text): 503-507-2392