In my previous role at a community health center, I managed a case involving a patient with multiple chronic conditions. I coordinated with various specialists, scheduled appointments, and ensured the patient received timely medication refills. This experience honed my ability to navigate complex care needs and advocate for the patient's best interests.

I prioritize tasks based on urgency and impact on patient outcomes. Using a digital care management platform, I categorize tasks by due dates and severity of condition. This method ensures critical tasks are addressed promptly while maintaining a holistic view of each patient's care plan.

Effective communication involves active listening and clear, concise messaging. I tailor my approach based on the audience, using medical terminology with providers and simplifying explanations for patients. Regular follow-ups and open-ended questions help me gauge understanding and address any concerns promptly.

I facilitate open dialogue and seek consensus by highlighting patient-centered outcomes. By presenting data-driven evidence and considering each professional's expertise, I guide the discussion towards a collaborative resolution. This approach ensures the patient receives the most effective and cohesive care.

I have extensive experience with Epic and Cerner, which I used to track patient progress, manage appointments, and document care plans. These tools enhanced my ability to provide comprehensive care by integrating patient data and streamlining communication with healthcare teams.