In my previous role, I managed a wedding banquet that faced a sudden power outage. I quickly organized a team to set up emergency lighting and communicated with the guests to assure them. We also coordinated with the kitchen to serve meals without delay. This experience taught me the importance of contingency planning and clear communication during crises.

I maintain quality by conducting regular briefings with the staff, emphasizing the importance of attention to detail and guest satisfaction. I also perform spot checks during the event to ensure standards are met. Additionally, I encourage feedback from guests and staff to continuously improve our service delivery.

I motivate my team by setting clear goals and recognizing individual and team achievements. I ensure breaks are scheduled and meals are provided to keep energy levels high. Regular communication about the event's progress and its importance helps maintain morale and focus.

I address conflicts promptly by listening to all parties involved and finding a fair solution. I emphasize the importance of teamwork and the impact of their actions on the event's success. By maintaining a calm and professional demeanor, I guide the team towards resolving issues constructively.

I coordinate with other departments by establishing clear communication channels and regular update meetings. I ensure that all parties understand their roles and responsibilities. By setting expectations early and addressing any issues proactively, I facilitate smooth collaboration and a successful event outcome.