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Call Center Specialist
Baptist Health System KY & IN
Madisonville, Kentucky, us
Call Center Specialist
Baptist Health System KY & IN
Madisonville, Kentucky, us
Baptist Health. 2 months ago
Competitive
Full-Time
Madisonville, Kentucky, United States
Take the next step in your career

Practice Interviews forCall Center Specialist

Can you describe a challenging customer situation you've handled and how you resolved it?

How do you prioritize tasks when dealing with multiple customer inquiries?

What strategies do you use to maintain a positive attitude during high-volume call periods?

How do you handle feedback from customers, both positive and negative?

Can you explain your experience with CRM software and how it enhances customer service?

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About Baptist HealthBaptist Health, Kentucky and Southern Indiana's preferred healthcare provider, is improving access to healthcare and enhancing the health of the region.