I have extensive experience with various medical billing and coding systems, including Epic and Cerner. In my previous role, I was responsible for accurately coding patient records and ensuring timely billing. I am proficient in using ICD-10 and CPT codes to process claims and have a strong understanding of insurance regulations and billing procedures.

When encountering discrepancies, I follow a systematic approach. I first review the documentation to ensure accuracy, then consult with the healthcare provider if necessary. I use my knowledge of coding guidelines to resolve issues and maintain clear communication with the billing department to prevent future errors. My goal is to ensure compliance and accurate reimbursement.

I regularly attend webinars, workshops, and seminars to stay current with billing and coding regulations. I also subscribe to industry newsletters and participate in professional forums. By actively engaging with these resources, I ensure that I am aware of any changes in policies and can apply them effectively in my work.

I prioritize tasks based on urgency and importance. I start by addressing any critical issues or deadlines, then move on to routine tasks. I use a task management tool to keep track of my responsibilities and adjust priorities as needed. This approach helps me maintain efficiency and ensure that all tasks are completed accurately and on time.

In a previous role, I encountered a situation where a claim was repeatedly denied due to incorrect coding. I reviewed the patient's medical records, identified the error, and corrected the codes. I then communicated with the insurance company to explain the changes and successfully had the claim approved. This experience reinforced the importance of meticulous attention to detail in billing and coding.