I have extensive experience with various billing systems, including QuickBooks, SAP, and Oracle. In my previous role, I was responsible for processing invoices, managing billing cycles, and ensuring accuracy in financial records. I am proficient in customizing billing reports and have successfully integrated new billing software to streamline operations.

When encountering discrepancies, I first review the original transaction details to identify the source of the error. I then coordinate with the finance team and the client to resolve the issue promptly. My approach involves clear communication and meticulous documentation to prevent future discrepancies and maintain client trust.

I prioritize accuracy by double-checking all entries and cross-referencing with purchase orders and contracts. Implementing regular audits and maintaining a detailed log of transactions helps in identifying and rectifying errors early. Additionally, I stay updated with the latest billing regulations to ensure compliance and accuracy.

During peak periods, I prioritize tasks based on urgency and impact on cash flow. I create a detailed schedule, breaking down tasks into manageable segments. Collaborating with the team to delegate tasks effectively ensures timely completion of billing cycles without compromising on accuracy.

In a previous role, I encountered a complex billing issue involving multiple service charges that were incorrectly allocated. I conducted a thorough audit, reconciled the discrepancies, and negotiated a revised billing statement with the client. This not only resolved the issue but also strengthened our relationship with the client.