I have extensive experience with various medical billing software, including Epic, Cerner, and Athenahealth. I am proficient in navigating these systems to accurately input patient data, process claims, and manage billing inquiries. My experience has equipped me with the skills to efficiently handle billing tasks and ensure compliance with insurance regulations.

When encountering discrepancies in billing, I first review the documentation to understand the root cause. I then communicate with the relevant parties, such as insurance companies or healthcare providers, to resolve the issue. My approach involves meticulous attention to detail and strong problem-solving skills to ensure accurate billing and timely resolution of discrepancies.

To maintain accuracy in billing, I follow a systematic approach. This includes double-checking all entries, verifying insurance information, and staying updated on billing codes and regulations. I also utilize audit trails and regular cross-checks with colleagues to catch any errors early. This proactive approach ensures high accuracy and minimizes the risk of billing errors.

In a busy billing environment, I prioritize tasks based on urgency and impact. I start with high-priority claims that need immediate attention and then move to routine tasks. I also use tools like task lists and calendars to manage my workload efficiently. Effective communication with the team helps in coordinating efforts and ensuring timely completion of tasks.

One challenging situation involved a complex insurance claim that was repeatedly denied. I meticulously reviewed the claim details, identified the coding errors, and re-submitted the claim with correct information. I also followed up with the insurance company to ensure they processed the claim. This persistence and attention to detail led to the successful resolution of the issue and payment receipt.