I have over five years of experience in benefits coding and administration, where I managed employee benefits programs, ensured compliance with regulations, and maintained accurate coding for health, retirement, and wellness plans. I am proficient in using benefits management software and have a strong understanding of coding standards like ICD-10 and CPT. My role required me to collaborate with HR, finance, and insurance providers to resolve discrepancies and ensure seamless benefits delivery. I also conducted regular audits to maintain data integrity and compliance.

To ensure accuracy, I follow a systematic approach that includes double-checking data entries, cross-referencing with source documents, and using automated tools for validation. I stay updated on coding standards and regulations to avoid errors. Additionally, I conduct periodic audits and collaborate with team members to review and verify data. Attention to detail and a structured workflow are key to minimizing mistakes and maintaining the integrity of benefits data.

When discrepancies arise, I first identify the root cause by reviewing the data and consulting relevant documentation. I then collaborate with HR, insurance providers, or other stakeholders to resolve the issue promptly. Clear communication and documentation are essential to ensure transparency and prevent recurrence. I also update internal processes if needed to address systemic issues and improve accuracy in the future.

I have extensive experience with benefits management platforms like Workday, ADP, and SAP SuccessFactors. I am also proficient in using Microsoft Excel for data analysis and reporting. Additionally, I have worked with coding-specific tools such as EncoderPro for ICD-10 and CPT coding. These tools have enabled me to streamline processes, ensure compliance, and provide accurate benefits administration.

I stay informed by subscribing to industry newsletters, attending webinars, and participating in professional development courses. I also follow updates from regulatory bodies like the Department of Labor and CMS. Networking with peers and joining professional organizations, such as SHRM, helps me stay current on best practices and emerging trends in benefits administration and coding.