I have over 10 years of experience managing dental clinics. In my previous role, I implemented a new scheduling system that reduced patient wait times by 20%. I also streamlined inventory management, resulting in a 15% reduction in supply costs. My approach involves continuous process improvement, regular staff training, and leveraging technology to enhance efficiency.

I believe in addressing conflicts promptly and fairly. I start by listening to all parties involved to understand the root cause. Then, I facilitate a constructive dialogue to find a mutually acceptable solution. For patient conflicts, I ensure that our team is well-trained in customer service and empathy, and I personally follow up to ensure satisfaction.

I prioritize patient care by maintaining a strong focus on staff training and development. I also implement regular quality assurance checks and encourage open communication between staff and patients. Additionally, I ensure that our clinic is equipped with the latest technology and resources to support high-quality care.

I have a strong background in financial management. I create detailed budgets that align with our strategic goals and regularly review financial performance. I also focus on revenue growth by expanding our service offerings, implementing marketing strategies, and ensuring efficient billing processes.

I prioritize hiring staff who align with our clinic's values and have a passion for patient care. I also focus on creating a positive work environment that fosters growth and job satisfaction. This includes offering competitive compensation, professional development opportunities, and a supportive team culture.