I have over five years of experience in managing rehabilitation programs, specifically in orthopedic and neurological settings. My role involved overseeing daily operations, ensuring compliance with regulatory standards, and coordinating interdisciplinary teams to enhance patient outcomes. I've successfully implemented new therapy protocols that increased efficiency and patient satisfaction.

I address staffing challenges by fostering open communication and providing regular feedback. For team conflicts, I facilitate mediation sessions to understand each party's perspective and guide them towards a resolution. My approach emphasizes collaboration and mutual respect, which helps maintain a positive work environment and high team morale.

When our facility transitioned to a new electronic health record system, I led the change management process. I organized training sessions for staff, monitored the implementation phase, and addressed any technical issues promptly. This proactive approach ensured a smooth transition with minimal disruption to patient care.

I ensure high-quality patient care by setting clear performance metrics, conducting regular audits, and providing continuous education for staff. I also encourage feedback from patients and their families to identify areas for improvement. By integrating these strategies, I maintain a focus on excellence and patient-centered care.

I stay updated by attending professional conferences, participating in webinars, and subscribing to industry journals. I also engage with a network of peers for knowledge sharing. This continuous learning helps me implement the latest evidence-based practices and technological advancements in our rehabilitation programs.