In one instance, a client was particularly resistant to the therapy process due to past trauma. I approached the session with empathy and patience, gradually building trust by using a combination of active listening and gentle probing. I also consulted with the lead therapist to incorporate additional techniques tailored to the client's needs. Over time, the client became more open, and we were able to make significant progress in their healing journey.

I prioritize tasks by assessing their urgency and impact on client outcomes. I use a combination of tools like to-do lists and digital calendars to keep track of deadlines and appointments. I also delegate when appropriate, ensuring that team members are aligned with the overall goals. Regular check-ins and clear communication help me stay on top of multiple responsibilities without compromising the quality of care.

I implement a standardized protocol for documentation and communication, ensuring that all team members have access to the same information. Regular team meetings and case reviews help us align on treatment plans and adjust strategies as needed. I also encourage open dialogue and feedback, fostering a collaborative environment where everyone feels empowered to contribute to the client's progress.

I address conflicts by first understanding the perspectives of all involved parties. I facilitate open and respectful discussions, encouraging everyone to express their concerns without judgment. I then work with the team to find common ground and develop solutions that align with our shared goals. If necessary, I seek mediation from a higher authority to ensure a fair resolution.

I believe technology can significantly enhance therapy services by providing tools for better data management, client tracking, and communication. I would integrate technology by implementing electronic health records (EHR) to streamline documentation and ensure data accuracy. Additionally, I would explore teletherapy options to expand access to services, especially for clients in remote areas. Regular training sessions would ensure the team is proficient in using these tools effectively.