In my previous role as a Clinical Supervisor, I successfully led a team of 20 healthcare professionals, implementing strategies that improved patient satisfaction scores by 25%. I ensured compliance with regulatory standards and facilitated regular training sessions to enhance clinical skills and patient care protocols.

I approach conflict resolution by first understanding the perspectives of all parties involved. I then facilitate open communication to identify common goals and find a mutually beneficial solution. For instance, in a previous role, I mediated a dispute between two departments, resulting in a revised workflow that improved efficiency and staff morale.

Yes, at my last job, I spearheaded the implementation of a new infection control policy. I organized training sessions for the staff, monitored compliance, and adjusted the policy based on feedback. This initiative reduced infection rates by 30% and was recognized by regional health authorities.

I prioritize tasks by assessing their urgency and impact on patient care. I use tools like project management software to track deadlines and delegate tasks when necessary. For example, during a surge in patient admissions, I reallocated staff resources and streamlined processes to maintain high-quality care without compromising on safety.

I believe in a data-driven approach to continuous improvement. I would regularly review performance metrics, gather feedback from staff and patients, and benchmark against industry standards. For instance, I introduced a monthly feedback loop in my previous role, which led to a 15% improvement in service delivery efficiency.