I prioritize accounts based on revenue potential, strategic importance, and client needs. Using CRM tools, I track progress, set clear goals, and delegate tasks to regional teams. Regular check-ins ensure alignment, while data-driven insights help adjust strategies. By fostering open communication and leveraging regional expertise, I ensure consistent service delivery and client satisfaction across all areas.

I focus on building strong relationships through regular communication and understanding client goals. By identifying upsell and cross-sell opportunities, I align our solutions with their evolving needs. Proactive problem-solving, personalized service, and delivering measurable value ensure client loyalty. Additionally, I collaborate with internal teams to innovate and exceed expectations, driving long-term growth.

I analyze performance data to identify root causes, such as misaligned strategies or resource gaps. Collaborating with the team, I develop tailored action plans, set measurable goals, and provide additional training or support. Regular monitoring and feedback loops ensure progress. By fostering accountability and maintaining open communication, I turn underperforming accounts into success stories.

I establish clear communication channels and set shared goals that align with corporate strategy. Regular meetings, performance reviews, and transparent reporting ensure everyone is on the same page. I empower regional leaders with the tools and autonomy to execute plans while maintaining oversight. By fostering a culture of collaboration and accountability, I ensure regional efforts contribute to overall business success.

In my previous role, I led a cross-regional initiative to streamline client onboarding, reducing time-to-value by 30%. By standardizing processes, leveraging technology, and training teams, we improved client satisfaction and retention. The initiative also identified upsell opportunities, increasing revenue by 15% within six months. This success demonstrated the impact of strategic planning and collaboration.