I have extensive experience in managing accounts receivable processes, including invoicing, credit management, and collections. In my previous role, I streamlined the invoicing system, reducing the average collection period by 10%. I also implemented a credit scoring system that minimized bad debt by 15%.

When dealing with disputes, I first gather all relevant documentation and communicate directly with the customer to understand their concerns. I then work with the internal team to resolve the issue promptly. My approach is to maintain transparency and ensure that both parties are satisfied with the resolution.

To improve cash flow, I focus on optimizing invoicing and payment terms, offering early payment discounts, and enhancing communication with customers. I also use analytics to identify slow-paying accounts and implement targeted collection strategies. These efforts have consistently reduced our Days Sales Outstanding (DSO) by 5-7%.

I stay updated on relevant financial regulations and ensure that all accounts receivable activities comply with them. I also work closely with the compliance team to implement and enforce internal policies. Regular audits and training sessions help maintain a high level of compliance within the team.

In a previous role, I successfully recovered a $50,000 overdue account by conducting a thorough analysis of the customer's financial situation. I negotiated a payment plan that was feasible for them while ensuring our company's interests were protected. This experience honed my negotiation and problem-solving skills.