I have extensive experience in managing accounts receivable processes, including invoicing, credit control, and collections. I have successfully implemented automated systems to streamline these processes, reducing the average collection period by 10% and improving overall cash flow. My role involved regular communication with clients to resolve payment discrepancies and ensure timely payments.

When handling disputes or discrepancies, I first review the invoice and supporting documentation to understand the client's concerns. I then communicate directly with the client to gather additional information and clarify any misunderstandings. If necessary, I involve the relevant internal departments to resolve the issue promptly. My goal is to maintain a positive relationship with the client while ensuring accuracy and compliance with company policies.

To improve cash flow and reduce Days Sales Outstanding (DSO), I implement several strategies. These include regular follow-ups with clients, offering early payment discounts, and using automated reminders. I also analyze payment trends to identify patterns and address any recurring issues. Additionally, I work closely with the sales team to ensure accurate and timely invoicing, which helps in reducing disputes and accelerating payments.

In a busy accounts receivable environment, I prioritize tasks based on their urgency and impact on cash flow. I start by addressing overdue invoices and resolving any immediate disputes. I then focus on processing new invoices and ensuring timely follow-ups. I use tools like task management software to track and prioritize my daily activities, ensuring that critical tasks are completed efficiently.

I have extensive experience with various accounting software and tools, including SAP, QuickBooks, and Oracle. I am proficient in using these systems for invoicing, credit control, and reporting. I have also implemented custom workflows to automate repetitive tasks, reducing manual errors and improving efficiency. My experience includes integrating these tools with other business systems to ensure seamless data flow and accurate financial reporting.