I ensure accurate AR billing by first verifying all necessary documentation, such as invoices and purchase orders. I then input the data into the billing system, cross-checking for any discrepancies. After generating the invoice, I review it for accuracy and completeness before sending it to the client. Finally, I follow up to ensure timely payment and address any queries or disputes promptly.

When I encounter discrepancies or errors in billing, I first identify the source of the issue by reviewing the relevant documentation and system entries. I then communicate with the client or internal teams to resolve the discrepancy, providing clear explanations and corrective actions. Once resolved, I update the billing records to reflect the correct information and ensure future accuracy.

To improve cash flow and reduce AR days, I implement strategies such as timely invoice generation and delivery, clear communication with clients about payment terms, and regular follow-ups on overdue accounts. I also analyze payment patterns to identify and address any recurring issues that delay payments, ensuring a smoother cash flow process.

I stay updated with the latest billing regulations and best practices by regularly attending industry webinars, participating in professional associations, and reading relevant publications. I also engage in continuous learning through online courses and certifications to ensure my knowledge remains current and aligned with industry standards.

A challenging billing situation I faced involved a client disputing a large invoice due to a misunderstanding of the services provided. I resolved this by thoroughly reviewing the contract and service records, then arranging a meeting with the client to clarify the charges. I provided detailed documentation and explanations, which helped the client understand and accept the invoice, leading to prompt payment.