In my previous role, I encountered a case where a mother had severe postpartum depression and was struggling to bond with her newborn. I worked closely with her, providing emotional support and connecting her with a mental health specialist. I also educated her on the importance of self-care and facilitated family involvement to create a supportive environment. Over time, she showed significant improvement, and her bond with her child strengthened.

I prioritize tasks based on the urgency and severity of the patient's condition. For example, a newborn with respiratory distress would take precedence over a mother with mild postpartum discomfort. I also use a task management system to track patient needs and ensure nothing is overlooked. Effective communication with the healthcare team is crucial to coordinate care and avoid duplication of efforts.

I believe in using a combination of visual aids, hands-on demonstrations, and written materials to educate new parents. For instance, I demonstrate proper breastfeeding techniques and then provide written guidelines for them to refer to later. I also encourage parents to ask questions and practice skills during our sessions to build their confidence. Regular follow-ups ensure they are comfortable and knowledgeable about their child's care.

When a parent disagrees with my advice, I first listen to their concerns and try to understand their perspective. I then provide evidence-based information to support my recommendations. If the disagreement persists, I involve a senior nurse or a physician to mediate and provide additional insights. My goal is always to ensure the best possible care for the child while respecting the parent's autonomy.

I have extensive experience with various EHR systems, which I use to document patient interactions, care plans, and outcomes. I ensure accuracy by double-checking all entries before submission and following the facility's documentation guidelines. I also maintain confidentiality by adhering to HIPAA regulations and using secure access protocols. Accurate documentation is crucial for continuity of care and legal compliance.