During my tenure at a community health clinic, I encountered a patient with complex needs who was non-compliant with their medication regimen. I addressed this by first understanding their concerns through active listening, then educating them on the importance of adherence using simple, relatable language. I coordinated with their family to reinforce the message and scheduled regular follow-ups to monitor progress, which improved their compliance and health outcomes.

I prioritize tasks based on urgency and patient needs. For instance, I immediately address any acute issues or emergencies. Next, I tackle tasks that require immediate attention but are not life-threatening, such as administering medications at specific times. Finally, I handle routine tasks like documentation and patient education. This approach ensures that all patients receive timely care while maintaining efficiency and accuracy in my duties.

I engage patients by using clear, concise communication and by involving them in their care plan. For example, I explain medical terms in layman's terms, use visual aids, and encourage questions. I also provide written instructions and follow-up resources. By empowering patients with knowledge and involving them in decision-making, I enhance their understanding and compliance, leading to better health outcomes.

I manage stress by practicing deep breathing exercises and maintaining a positive mindset. I also prioritize tasks and delegate when necessary. Regular communication with my team helps in sharing the load and ensuring everyone is on the same page. By staying organized and focused, I can maintain composure and provide the best care possible even in high-pressure situations.

I have extensive experience with various EHR systems, which I use to document patient interactions, treatments, and follow-ups. I ensure accuracy by double-checking entries and adhering to best practices for documentation. I also stay updated on any system updates or changes to ensure compliance with healthcare regulations. Accurate documentation is crucial for continuity of care and legal purposes, and I take this responsibility seriously.