One challenging case involved a patient with severe pain and anxiety, who was resistant to medication and therapy. I first built trust by actively listening and validating their feelings. Then, I collaborated with the medical team to adjust the medication regimen and introduced non-pharmacological interventions like mindfulness and relaxation techniques. Over time, the patient became more open to treatment, and we saw a significant improvement in their quality of life.

I believe in being honest, compassionate, and clear when delivering difficult news. I start by creating a safe and private environment, then use simple language to explain the situation. I encourage questions and provide ample time for the patient and family to process the information. I also offer ongoing support and resources to help them navigate their emotions and make informed decisions.

I use a combination of active listening, empathy, and practical support to help patients and families cope with grief. I encourage them to express their feelings and provide a safe space for open dialogue. I also offer resources such as support groups, counseling services, and educational materials on grief. Additionally, I follow up regularly to ensure they feel supported and understood throughout their grieving process.

I prioritize based on the urgency and complexity of each case, ensuring that patients with the most critical needs receive immediate attention. I use a structured schedule and maintain clear communication with the interdisciplinary team to coordinate care effectively. I also set realistic goals for each session and follow up consistently to track progress and make necessary adjustments.

I have extensive experience working in interdisciplinary teams, collaborating with physicians, nurses, social workers, and chaplains to provide comprehensive care. I ensure open communication and shared decision-making, regularly attending team meetings and case conferences. This collaborative approach allows us to address the holistic needs of patients and families, leading to better outcomes and a more cohesive care experience.