I have extensive experience in patient registration, having managed the admission process for over five years. I am proficient in overseeing the accurate and timely entry of patient data into the system, ensuring all necessary forms are completed, and verifying insurance coverage. My role involves training staff on the latest registration protocols and ensuring compliance with hospital policies and legal requirements.

In high-stress situations, I maintain a calm demeanor and prioritize tasks to manage the workload effectively. I communicate clearly with my team to ensure everyone understands their responsibilities and the urgency of the tasks at hand. Utilizing problem-solving skills, I quickly identify bottlenecks and implement solutions to streamline the admitting process, ensuring patient care is not compromised.

To ensure accurate patient billing, I implement rigorous checks and balances at every stage of the admitting process. This includes verifying insurance details, confirming patient demographics, and reviewing all charges for accuracy. I also conduct regular training sessions for the admitting staff on billing procedures and stay updated on any changes in insurance regulations to prevent billing errors.

I believe in leading by example and fostering open communication within the team. I encourage feedback and actively listen to my team's concerns and suggestions. By recognizing individual and team achievements, I motivate staff to perform their best. I also promote a culture of continuous learning and provide opportunities for professional development to enhance job satisfaction and team cohesion.

In my previous role, I led the implementation of a new admitting software system. I coordinated with the IT department to ensure a smooth transition, provided comprehensive training to the admitting staff, and monitored the system's performance post-implementation. This initiative significantly improved the efficiency of the admitting process and reduced errors, demonstrating my ability to successfully introduce and manage new procedures.