I would implement a robust quality management system that includes regular audits, staff training, and clear communication of safety protocols. By fostering a culture of accountability and continuous improvement, I would ensure that all departments adhere to established standards. Additionally, I would leverage data analytics to identify trends and areas for improvement, ensuring that corrective actions are taken promptly to maintain high-quality care and patient safety.

In my previous role, I spearheaded a hand hygiene compliance initiative that reduced hospital-acquired infections by 25%. I collaborated with cross-functional teams to develop training programs, implemented monitoring systems, and provided regular feedback to staff. By engaging leadership and frontline workers, we created a culture of accountability, which significantly improved compliance rates and enhanced patient safety outcomes.

I address resistance by involving staff early in the process, seeking their input, and clearly communicating the benefits of the new protocols. I provide comprehensive training and support to ensure they feel confident in adopting the changes. By fostering open dialogue and demonstrating how the protocols improve patient outcomes and streamline workflows, I build trust and encourage buy-in, ultimately overcoming resistance.

I stay informed by attending industry conferences, participating in professional organizations, and subscribing to relevant journals and newsletters. I also network with peers to exchange best practices and collaborate on emerging challenges. Additionally, I ensure compliance with regulatory updates by maintaining strong relationships with accrediting bodies and regularly reviewing guidelines to adapt our policies accordingly.

I measure success through key performance indicators such as patient satisfaction scores, infection rates, and compliance with safety protocols. I also conduct regular audits and analyze incident reports to identify trends and areas for improvement. By setting clear benchmarks and tracking progress over time, I ensure that our programs are effective and aligned with organizational goals for quality and safety.