In my previous role, I encountered a patient who was non-compliant with their medication regimen due to financial constraints. I collaborated with the social worker to explore financial assistance programs and explained the importance of adherence to the patient. By addressing both their medical and financial needs, we were able to improve their health outcomes and build trust.

I prioritize tasks by assessing the urgency and severity of each patient's condition. For example, I would address a patient with a critical condition first, followed by those requiring routine care. I also use a scheduling system to ensure timely follow-ups and prevent delays.

I use clear and simple language, avoid medical jargon, and ask the patient to repeat instructions to ensure understanding. I also consider cultural factors and adapt my communication style to respect their beliefs and values, fostering a more inclusive and effective interaction.

I regularly attend webinars, read medical journals, and participate in continuing education courses. I also network with colleagues to exchange knowledge and insights, ensuring I remain informed about the latest developments in healthcare.

I have extensive experience with EHR systems, including entering patient data, generating reports, and ensuring compliance with HIPAA regulations. I am proficient in using systems like Epic and Cerner, which have streamlined documentation and improved patient care coordination.