In my previous role, I encountered a discrepancy in the accounts receivable ledger that affected multiple clients' balances. I meticulously reviewed each transaction, cross-referenced with the invoicing system, and identified a data entry error. By correcting this and communicating transparently with the clients, I was able to resolve the issue, ensuring accurate financial records and maintaining client trust.

I prioritize tasks based on their urgency and impact on the business. Using a task management tool, I categorize tasks into 'high', 'medium', and 'low' priority. High-priority tasks, such as resolving account discrepancies or meeting critical deadlines, are addressed immediately. Medium and low-priority tasks are scheduled accordingly to ensure efficient use of time and resources.

I have extensive experience with QuickBooks, SAP, and Oracle Financials. These platforms are essential for managing accounts, generating financial reports, and ensuring compliance with accounting standards. My proficiency includes setting up new accounts, processing transactions, and performing regular reconciliations to maintain accurate financial records.

Accuracy is paramount in accounting. I employ a multi-step verification process, including double-checking calculations, cross-referencing data, and utilizing automated checks within the software. Additionally, I maintain thorough documentation and follow established accounting principles to ensure that every transaction is recorded correctly and consistently.

In an accounting context, customer service involves clear communication, empathy, and problem-solving. I ensure clients understand their financial statements and any actions needed. When issues arise, I listen carefully, explain the situation, and provide solutions. This approach helps build trust and ensures clients feel supported in managing their financial affairs.