I have over three years of experience in accounts receivable, primarily focusing on invoice processing, credit control, and collections. I've successfully managed a portfolio of clients, ensuring timely payments and reducing overdue accounts. My experience includes using ERP systems like SAP and QuickBooks for accurate record-keeping and reporting.

When dealing with disputes, I first ensure I understand the client's concerns. I then collaborate with the sales team to gather necessary documentation and provide clear, concise explanations to resolve the issue promptly. For delayed payments, I follow up regularly, adjusting my communication style based on the client's responsiveness to encourage timely settlements.

I implement proactive strategies such as early payment incentives, clear communication of payment terms, and regular follow-ups. Additionally, I analyze payment trends to identify patterns and address any recurring issues. By maintaining detailed records and providing timely reports to management, I help streamline decision-making processes to enhance overall cash flow.

I adhere to strict double-checking protocols for all entries and reconciliations. I stay updated with the latest accounting standards and regulations to ensure compliance. Utilizing automated systems and regular audits also helps maintain accuracy and identify any discrepancies early, ensuring all processes meet the required standards.

In my previous role, I encountered a significant backlog of unpaid invoices due to a system transition. I resolved this by prioritizing high-value accounts, implementing a streamlined follow-up process, and collaborating with the IT department to improve system efficiency. Within two months, we cleared the backlog and improved our collection rates by 20%.