I have over three years of experience in accounts receivable, managing invoicing, collections, and reconciliations. I've successfully implemented new software that streamlined our invoicing process, reducing errors by 20%. My role involved frequent communication with clients to resolve payment discrepancies, ensuring timely payments and maintaining strong client relationships.

I prioritize tasks based on deadlines and impact on cash flow. I use tools like Trello to organize tasks and set reminders for critical deadlines. For instance, I prioritize sending out invoices immediately after goods are shipped to ensure quick payments. I also follow up on overdue accounts promptly to minimize delays in cash inflow.

I focus on early payment incentives and efficient follow-up processes. Offering discounts for early payments encourages clients to settle invoices promptly. Additionally, I maintain a rigorous follow-up schedule for overdue accounts, using both email and phone calls to ensure timely communication. These strategies have consistently improved our cash flow by reducing the average days sales outstanding.

I approach disputes by first understanding the client's concerns and then reviewing the relevant documentation. I communicate clearly and professionally, providing detailed explanations and, if necessary, adjusting the billing as per the agreed terms. This approach helps in resolving issues quickly and maintaining a positive relationship with the client.

A major client disputed a large invoice, claiming incorrect charges. I reviewed the invoice and found a clerical error. I immediately corrected the error, apologized to the client, and provided a revised invoice. This proactive approach not only resolved the dispute but also strengthened our relationship with the client, demonstrating our commitment to accuracy and customer service.