I have over three years of experience in accounts receivable, managing invoicing, collections, and reconciliations. I've successfully implemented new billing systems that improved efficiency and reduced errors. My role involved regular communication with clients to resolve payment issues and ensure timely payments, which significantly improved our cash flow.

I prioritize tasks based on deadlines and impact on cash flow. I start by addressing overdue accounts to minimize bad debts, followed by processing new invoices and managing incoming payments. Using a task management tool helps me track progress and adjust priorities as needed to meet departmental goals.

I focus on early payment incentives and clear communication with clients about payment terms. Regular follow-ups and maintaining a professional relationship help in reducing delays. Additionally, I analyze payment trends to identify issues early and address them proactively, which aids in smoother cash flow management.

I handle disputes by thoroughly reviewing the client's concerns and providing detailed explanations or corrections promptly. For delayed payments, I initiate regular follow-ups and negotiate payment plans if necessary. Keeping open lines of communication and understanding the client's situation helps in resolving issues amicably and efficiently.

In my previous role, I noticed that manual data entry was causing delays and errors. I proposed and implemented an automated invoicing system that integrated with our ERP. This change reduced processing time by 40% and significantly lowered error rates, enhancing overall department efficiency and client satisfaction.