I have over three years of experience in accounts receivable, primarily in invoicing, credit management, and collections. I'm proficient in using accounting software like QuickBooks and SAP to manage customer accounts, track payments, and resolve discrepancies. My role involved ensuring timely billing and efficient follow-up on overdue accounts, which significantly improved our cash flow and reduced outstanding receivables.

When dealing with disputes or delayed payments, I first review the account details to understand the issue. I then communicate directly with the client to clarify any misunderstandings and provide necessary documentation. If the dispute is valid, I work with the sales team to adjust invoices. For delayed payments, I follow up regularly, offering flexible payment options to encourage prompt settlement.

To maintain accuracy, I regularly reconcile accounts against the general ledger and use automated tools for data entry to minimize errors. I also conduct periodic audits of receivables to identify and rectify any discrepancies early. Additionally, I ensure all transactions are documented and backed by proper approvals, which helps in maintaining a clear and accurate record of financial transactions.

During busy periods, I prioritize tasks based on deadlines and impact on cash flow. I start with urgent tasks like processing payments and resolving immediate discrepancies. I then move on to regular invoicing and follow-up on overdue accounts. Using a task management tool helps me track progress and adjust priorities as needed, ensuring all critical tasks are completed on time.

In my previous role, I noticed that our manual invoicing process was time-consuming and prone to errors. I proposed implementing an automated invoicing system that integrated with our accounting software. This change reduced processing time by 40% and significantly decreased errors, leading to more accurate billing and quicker payment cycles. The initiative was well-received by the team and management, highlighting the benefits of streamlining processes.