I have extensive experience in accounts receivable, having managed the invoicing, credit control, and collections for a mid-sized company. I am proficient in using accounting software like QuickBooks and Excel to track receivables, generate reports, and ensure timely payments. My approach involves maintaining strong customer relationships to facilitate smoother transactions and reduce delinquencies.

When dealing with disputes or delayed payments, I first gather all relevant information to understand the issue. I then communicate directly with the client to resolve the dispute amicably. If it's a matter of delayed payment, I follow up regularly, offering flexible payment options if necessary. My goal is to maintain a positive relationship while ensuring the company receives its payments on time.

To improve cash flow, I implement strategies such as offering early payment discounts, setting clear payment terms, and regularly reviewing credit limits. I also use aging reports to identify and prioritize overdue accounts for follow-up. Additionally, I work closely with the sales team to ensure accurate invoicing and prompt delivery of services, which helps in reducing payment delays.

Ensuring accuracy in accounts receivable involves meticulous attention to detail and regular reconciliation of accounts. I cross-check invoices against orders, verify payments against receipts, and reconcile accounts monthly. Using automated accounting systems helps minimize errors and allows for easy tracking and reporting. I also conduct periodic audits to identify and correct any discrepancies promptly.

A challenging situation I faced was dealing with a major client who consistently delayed payments, affecting our cash flow. To resolve this, I initiated a series of meetings to understand their financial constraints and negotiated revised payment terms that were beneficial to both parties. This not only improved our cash flow but also strengthened our relationship with the client.