I have over three years of experience in accounts receivable, managing invoicing, collections, and reconciliations. I've successfully implemented new billing systems that improved efficiency and reduced errors. My role involved regular communication with clients to ensure timely payments and resolve any billing disputes, which enhanced client satisfaction and reduced overdue accounts.

I prioritize tasks based on due dates and importance, using tools like Trello and Excel to track and manage my workload. Urgent issues, such as overdue accounts or system errors, are addressed immediately. I also schedule weekly reviews to ensure all tasks are on track and adjust priorities as needed to meet deadlines and maintain accuracy.

I focus on proactive communication with clients, sending reminders before invoices are due and offering flexible payment options. I also analyze payment trends to identify patterns that could indicate issues and address them early. Additionally, I work closely with the sales team to ensure accurate and timely invoicing, which helps in reducing disputes and speeding up payments.

I approach disputes with a problem-solving mindset, gathering all relevant information and communicating directly with the client to understand their concerns. I then provide clear, detailed explanations and offer solutions such as payment plans or adjustments. This approach not only resolves disputes efficiently but also maintains a positive relationship with the client.

When our company transitioned to a new accounting software, I took the initiative to learn it quickly through online courses and by collaborating with the IT team. I created a detailed guide for the team, which included step-by-step instructions and troubleshooting tips. This proactive approach ensured a smooth transition and minimal disruption to our accounts receivable processes.