In my previous role, I encountered an invoice that had a discrepancy of $5,000. I immediately contacted the vendor to request a detailed breakdown of the charges. After receiving the clarification, I cross-referenced it with our purchase orders and contracts. I discovered that the error was due to a miscommunication regarding the quantity of goods ordered. I negotiated with the vendor to correct the invoice and ensured that the correct amount was paid. This experience honed my attention to detail and my ability to effectively communicate with vendors to resolve discrepancies.

I prioritize tasks by first categorizing invoices based on their due dates and the level of urgency. Critical invoices, such as those with immediate payment terms or those from key suppliers, are processed first. I also use a ticketing system to track the status of each invoice, ensuring that nothing falls through the cracks. Additionally, I collaborate with the purchasing team to anticipate high-volume periods and prepare accordingly. This methodical approach ensures that all invoices are processed efficiently and on time.

To ensure accuracy, I follow a multi-step verification process. After entering data, I double-check it against the original documents. I also use automated validation tools to catch any errors that might have been missed. Additionally, I conduct regular audits of my work to identify any patterns of mistakes and address them proactively. I believe that attention to detail and a systematic approach are key to maintaining high accuracy in accounts payable tasks.

When a vendor disputes the amount paid, I first review the payment and the corresponding invoice to ensure there are no errors on our end. If the discrepancy is valid, I communicate directly with the vendor to understand their concerns and provide them with the necessary documentation, such as payment confirmations and transaction details. I work collaboratively to resolve the issue, often negotiating a mutually agreeable solution. My goal is to maintain a positive relationship with vendors while ensuring that our financial records remain accurate.

I have extensive experience with ERP systems such as SAP and Oracle. In my previous role, I used these systems to manage the entire accounts payable process, from invoice entry to payment approval. I am proficient in setting up vendor profiles, configuring payment terms, and generating reports to monitor payment statuses. I also utilize the system's automation features to streamline repetitive tasks, such as matching invoices to purchase orders. My familiarity with ERP systems allows me to efficiently manage the accounts payable function and ensure data integrity.