In my previous role, I processed reimbursement claims for a large healthcare provider. I was responsible for verifying claim details, ensuring compliance with company policies, and resolving discrepancies. I utilized accounting software to track and manage claims efficiently, ensuring timely reimbursements. My attention to detail and ability to work under tight deadlines helped reduce errors by 15% and improved processing times by 20%. I also collaborated with cross-functional teams to streamline workflows, which enhanced overall efficiency.

To ensure accuracy, I meticulously review all documentation submitted with reimbursement requests, cross-checking details against company policies and guidelines. I use accounting software to flag inconsistencies and maintain a checklist to ensure no steps are missed. Additionally, I communicate with employees or vendors to clarify any ambiguities. By double-checking my work and maintaining organized records, I’ve consistently achieved a 98% accuracy rate in processing reimbursements, minimizing errors and ensuring compliance.

When discrepancies arise, I first investigate the issue by reviewing all relevant documentation and communicating with the claimant to gather additional information. I then compare the claim against company policies and previous records to identify the root cause. If necessary, I escalate the matter to the appropriate department for further review. My approach is to remain professional and empathetic, ensuring the claimant feels heard while adhering to company guidelines. This method has helped me resolve disputes efficiently, maintaining positive relationships with stakeholders.

I have extensive experience with tools like QuickBooks, SAP, and Excel for managing reimbursement processes. These tools help me track claims, generate reports, and maintain accurate records. I’m also proficient in using ERP systems to integrate reimbursement workflows with broader financial operations. Additionally, I’ve used document management systems to store and retrieve supporting documentation efficiently. My familiarity with these tools has enabled me to streamline processes, reduce manual errors, and improve overall productivity in reimbursement management.

I prioritize tasks by assessing the urgency and complexity of each reimbursement request. I use a combination of time management techniques and task-tracking tools to organize my workload. For example, I categorize claims based on deadlines, dollar amounts, and potential impact on stakeholders. I also set aside specific times for high-priority tasks and batch similar activities to improve efficiency. By staying organized and proactive, I’ve successfully managed high volumes of reimbursement requests without compromising accuracy or timeliness.