I have over three years of experience in accounts receivable, managing invoicing, credit checks, and collections. I've streamlined the invoicing process by implementing automated systems, reducing processing time by 20%. Additionally, I've successfully negotiated payment plans with overdue accounts, improving cash flow and reducing outstanding receivables by 15%.

When faced with billing disputes, I first ensure I have a thorough understanding of the issue. I then communicate directly with the customer to gather all necessary information. I work collaboratively to resolve the dispute promptly, often by providing detailed explanations or adjusting invoices as needed. This approach has consistently resulted in high customer satisfaction and quick resolution of issues.

To enhance cash flow, I focus on timely invoicing and follow-up. I also analyze payment trends to identify slow-paying accounts and implement strategies like early payment discounts or stricter credit terms. Additionally, I use technology to automate reminders and track payment promises, ensuring that receivables are collected as efficiently as possible.

I prioritize tasks based on their impact on cash flow and the company's financial health. Urgent collections and overdue accounts are handled first, followed by timely invoicing and credit checks. I also use tools like task lists and calendars to manage my daily workload effectively, ensuring that all tasks are completed on time.

One challenging situation involved a major client consistently paying late, affecting our cash flow. I initiated a meeting to discuss their payment issues and discovered they were facing internal processing delays. I suggested they adjust their internal processes and offered to provide more detailed invoices. This proactive approach not only resolved the issue but also strengthened our relationship with the client.