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Community Care Alliance. about 1 month ago
Competitive
Full-Time
East Providence, Rhode Island, United States
Take the next step in your career

Practice Interviews for988 Call Center Counselor (Full Time)

Can you describe a challenging situation you faced in a customer service role and how you handled it?

How do you prioritize tasks when dealing with multiple customer inquiries?

What strategies do you use to maintain a positive attitude during high-stress periods?

How do you ensure you are providing accurate and up-to-date information to customers?

Can you give an example of how you have gone above and beyond for a customer?

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About Community Care AllianceWe are a multi-service nonprofit organization offering an array of programs to strengthen individuals and families.